We reserve the right to refuse any order or event entry you place with us. We may, in our sole discretion, limit or cancel items or entries purchased per person, per household or per order. These restrictions may include orders placed or entries reserved by or under the same customer account, the same credit card, and/or orders or entries that use the same billing and/or shipping address. In the event that we make a change to or cancel an order or event entry, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
You agree to provide current, complete and accurate purchase and account information for all purchases made on our website. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You are entitled to cancel your purchase of and return your items/entries/tickets at any time prior to the scheduled date of the Event to which the items/entries/tickets apply by contacting the us and arranging such cancellation and return, subject to the following:
- If you cancel your purchase of and return your items/entries/tickets within 7 (seven) days of an event, you will not be entitled to a refund of the face value of the ticket.
- If you cancel your purchase of and return items/entries/tickets more than 30 (thirty) days before the event, you will be entitled to a full refund of the face value of the item/entry/ticket.
- If you cancel your purchase of and return items/entries/tickets more than 7 (seven) days, but less than 30 (thirty) days before the event, you will be entitled to a refund of the face value of the item/entry/ticket less a reasonable cancellation charge, calculated as follows:
- for purchases returned 14 or more days prior to the event date, a reasonable cancellation charge of 50% (fifty percent) will apply;
- for purchases returned 21 or more days prior to the event date, a reasonable cancellation charge of 75% (seventy five percent) will apply.